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Check-in
28Sept2025Select date
Check-out
29Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Basuki Rahmat No 11 Surabaya, Surabaya, Indonesia

Rooms with City Views

The 55 air-conditioned rooms include LED televisions, laptop-compatible safes, and desks. Private bathrooms have showers with complimentary toiletries and hair dryers. Some rooms offer a city view. All rooms feature high-speed Wi-Fi.

Indonesian Restaurant Onsite

The Origin Restaurant serves Indonesian and international dishes. A buffet breakfast is available each morning. The restaurant specializes in local cuisine.

Garden and Meeting Spaces

The hotel has a garden for relaxation. Event facilities include a conference center and a meeting room. Wedding services are available.

Central Business District Location

Cleo Hotel Tunjungan is on Jl Basuki Rahmat No. 11. It is a 4-minute drive from World Trade Centre and 6 minutes from Surabaya Town Square. Nearby landmarks include Tunjungan Plaza, Joko Dolog Statue, and Sharp Bamboo Monument. Juanda International Airport is 25 km away.

24-Hour Guest Services

Services include a 24-hour front desk, luggage storage, dry cleaning, and concierge assistance. Valet parking and a car park are available. The business center provides complimentary newspapers and printing support.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Queen Room
Max:
2 persons
15 m² 
Shower
Air conditioning
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Superior Double or Twin Room
Max:
2 persons
16 m² 
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Standard Double or Twin Room
Max:
2 persons
16 m² 
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Check Dates & Room Rates

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Getting around

All Transportation Options at a Glance

City Centre
Surabaya300 m
Airports
Juanda (SUB) 22.2 km
Abdul Rachman Saleh (MLG) 86.5 km
Train
Gubeng Train Station 1.3 km
Pasar Turi Train Station Surabaya 1.9 km

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Lift

Services

  • Paid airport shuttle
  • Room service
  • Laundry

Dining

  • Restaurant

Spa & Leisure

  • Spa & wellness centre

Room features

  • Air conditioning

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jalan Basuki Rahmat No 11 Surabaya, Surabaya, Indonesia
Map view
Jalan Basuki Rahmat No 11 Surabaya, Surabaya, Indonesia
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
590 m
Restaurants
Waroeng Toendjoengan
190 m
Jalan Gubernur Suryo 1F
Burger King
360 m
Jl. Basuki Rachmat no. 8 - 12 Tunjungan Plaza
Sari Ratu
360 m
Jln. Bo. Basuki Rachmad No. 8-12 Plaza Tunjungan III Food Court lantai 5/19
Hotdog On A Stick
360 m
Jln. Basuki Rachmad 2-12 Tunjungan Plaza III
Wee Nam Kee
600 m
Jl. Basuki Rahmat No.8-12 Tunjungan Plaza 6
Soto Ayam Kenari Surabaya
590 m
Jln. Simpang Dukuh
Rumah Makan Kartikasari
470 m
Jln. Embong Sawo 40
Depot Mie 168
830 m
Jln. Walikota Mustajab no. 52
Soto Ayam Pakelan
820 m
Jl. Walikota Mustajab no. 19
Rotiboy Tunjungan Plaza
550 m
Jl. Basuki Rahmat Tunjungan Plaza 1 LG #027-030

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 4 reviews
6.6
6.6/10 based on 38 reviews
Matt
United States, November  2024
7.6/10

I had a pleasant stay at this hotel, especially enjoying the great location right across from Tunjungan Plaza. The rooms were clean but a bit small, and while the amenities were limited, the breakfast spread was decent. I did notice some issues with noise levels in the rooms as well as the bed linens, which could use improvement. Overall, it's a good value for the price considering the convenience of the area.

Rooms
6.0
The rooms were clean but a bit small, with basic amenities. However, the bed sheet had a weird smell and appeared dirty.
Service
8.0
The staff was polite and helped with morning call services, which was a nice touch.
Location
10.0
The hotel is conveniently located right in front of Tunjungan Plaza, making it perfect for shopping and dining.
Dining
7.0
Breakfast offered a variety of options including fruits, bread, and rice, which was quite satisfying.
Facilities
7.0
Facilities include free mineral water stations and an internet corner, which were helpful.
Richard
United States, September  2024
6.6/10

I had an overall decent experience at this hotel. The location is fantastic, right in the heart of Surabaya, and the rates are quite affordable. The room was clean, but I struggled with noise from the street and neighboring rooms, affecting my sleep. The amenities are limited, which was a downside, but the free water refill stations were a nice touch.

Rooms
6.0
The room was clean but lacked soundproofing, making it hard to sleep due to street noise and thin walls.
Service
7.0
The staff provided polite service and options like morning calls, but I didn't use many services during my stay.
Location
9.0
The hotel is in a prime location directly across from Tunjungan Plaza and close to many dining options.
Dining
6.0
There were breakfast options available, but I didn't find them particularly impressive despite having various choices.
Facilities
5.0
Basic facilities like a water dispenser on each floor were nice, but overall amenities were limited.
Charles
United States, September  2024
7.6/10

I had a pleasant stay at this hotel, especially given its unbeatable location right across from Tunjungan Plaza. The room was clean and decent for the price, which I found very affordable. However, the noise from the street was quite bothersome, and the lighting in my room could use some improvement. Overall, it's a good option if you're looking for an economical solution in Surabaya.

Rooms
6.0
The room was clean but not very soundproof, and it lacked adequate lighting.
Service
8.0
The service was polite and helpful, with amenities like morning calls available.
Location
10.0
Fantastic location just across from the largest mall in Surabaya, making it very convenient.
Dining
7.0
Breakfast was convenient, providing a variety of options each morning.
Facilities
7.0
The hotel offers basic facilities like a water dispenser on every floor and a small cafe.
Alex
United States, August  2024
7.4/10

This hotel is strategically located right across from Tunjungan Plaza, making it super convenient for shopping and dining. My room was clean, but the bed sheets had a strange odor and looked dirty, which was uncomfortable. The noise from the hallway was quite bothersome at times, especially since I could hear conversations clearly from neighboring rooms. Overall, it's an affordable option, but be aware of these issues before booking.

Rooms
6.0
The rooms were clean but a bit small, and my bed sheets had an odd smell and were yellowish.
Service
7.0
The service was decent, and the staff were polite, but I didn't utilize much beyond check-in.
Location
10.0
The hotel is in a fantastic location right in front of Tunjungan Plaza, with eateries like McDonald's and KFC close by.
Dining
7.0
Breakfast was available from 6 to 10 am, featuring fruits and local dishes, but it could be better with more variety.
Facilities
7.0
There were facilities like a water dispenser and a small internet corner, which were helpful.
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Check-in
28Sept2025Select date
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Rooms and Guests2 Guests, 1 Room